Aksina Delivery Support

How do I track my delivery?

Log in to your merchant dashboard and tap on any active delivery to see its real-time status and rider location.

How do I cancel a delivery?

Open the delivery detail page from your dashboard and tap the Cancel button. Cancellations are only possible before a rider is assigned.

What payment methods are accepted?

We currently accept Wave mobile money. Additional payment methods are coming soon.

How do I delete my account?

Go to Account → scroll to the bottom → tap "Delete my account". This permanently removes your account and all associated data.

I have a problem not listed here

Email us at support@aksinadelivery.com with your account phone number and a description of the issue. We aim to respond within 24 hours.